Found on your Dashboard, Outlets and Outlet Locations are a powerful tool that allow you a large degree of customisation on your desired customer journey.
Use them to:
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Set up To Seat service or to configure more than one type of service (e.g. To Seat and Collection)
Outlets allow you to display different menus, simply create more than one menu and create a new outlet for each of them, and attach them to your Outlet Locations - more on this below.
When looking at your orders in Expo, you can filter by Outlet. So if you have different bars/kitchens/prep areas that fulfil orders for different locations within the same store then create them here and then attach them to the Outlet Locations for which they are going to be serving.
Outlet Locations is the configuration flow that you want to present to the customer. By creating a seating flow you can make sure they select the correct location, which you can do for Collection also if you have more than one collection point available. When configuring Outlet Locations you create a location and specify which service you would like it to have, and then you attach and Outlet which gives it a menu to display.
Please note: If an outlet has not got a menu assigned to it then the weborder styling page will not load, make sure all outlets have menus assigned.
Creating an Outlet
To create an outlet, head to the dashboard and in the Outlets section select the blue plus button. Here you can fill in some basic information on the outlet and select which menu menu to assign.
Creating an Outlet Location
To create an outlet location to determine what service your outlet uses, you will need to head to the outlet location tab on the dashboard. First, create a group to put the location in, then click the plus button again to create the outlet location.
Make sure you also assign the correct outlet to the location, these steps are shown below.
