---
title: Simphony Transaction Services Gen1
description: QikServe Integration Requirements
---

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1. [Knowledge Base](https://help.qikserve.com/migration/knowledge?hsLang=en)
2. [Point Of Sale Integrations](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en)
3. [Simphony Oracle POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#simphony-oracle-pos)

# Simphony Transaction Services Gen1

## QikServe Integration Requirements

If you are interested in integrating your Oracle Sim2 POS with the QikServe Online Ordering service via STS Gen 1, please follow the steps below to get you set up. There are whitelisting requirements per platform, and then POS configuration fields that we will need. 

Please note you will need to first have Transaction Services enabled on your Oracle services before you can proceed with the integration.  Reach out to your Oracle contact for next steps.

#### Kiosk Whitelisting Requirements

| Item   | Environment   | Method   | Value   | Purpose   |
| --- | --- | --- | --- | --- |
| QikServe Production Servers | Production | TCP/TLS | [api.qikserve.net:443](http://api.qikserve.net:443/) [api-us.qikserve.net:443](http://api-us.qikserve.net:443/) [api1.qikserve.net:443](http://api-us.qikserve.net:443/) [api2.qikserve.net:443](http://api-us.qikserve.net:443/) | Access to QikServe Platform (Production) |
| QikServe Content Endpoint (Legacy) | ALL | TCP/TLS | qikserve.me:443 | Legacy content endpoint |
| QikServe Content Endpoint | ALL | TCP/TLS | content.qikserve.net:443 | Access to guest facing menu information, pictures, additional languages etc. |
| Logging and analytics | Production | TCP/TLSUDP | gateway.qikserve.net\[50311-50319\] | Gateway for logging and analytics |
| Local Services | All | TCP | localhost | Access to local PC |
| Kiosk management system | Production | TCP/TLSUDP | [api-us.qikserve.net:443](http://api-us.qikserve.net:443/) [kioskmanagementchef.qikserve.net:443](http://kioskmanagementchef.qikserve.net:443/) [www.rubygems.org:443](http://www.rubygems.org:443/) | Kiosk management Ruby Libraries required for Chef |
| Kiosk Dependencies/Installers | All | TCP/TLS | [qs-kiosk.s3.eu-west-1.amazonaws.com:443](http://qs-kiosk.s3.eu-west-1.amazonaws.com:443/) | Kiosk Dependencies/Installers |
| Windows Time Sync | All | UDP | time.windows.com:123 | Automatically synchronises PC time |

 

#### Canopy Device management

| Item   | Environment   | Method   | Value   | Purpose   |
| --- | --- | --- | --- | --- |
| Leaf / Canopy | All | HTTPS | [https://leaf-distribution.s3.amazonaws.com/](https://leaf-distribution.s3.amazonaws.com/windows/x64/leaf_agent/aws/leaf_agent_aws_release_prod_amd64_3.26.6.exe) | Download the installer packages for the 4 Canopy services leaf\_agent leaf\_services leaf\_sw\_updater\_aws leaf\_sw\_updater\_installer   |
| Leaf / Canopy | All | HTTPS | [https://leaf.gocanopy.io/events/v2/](https://leaf.gocanopy.io/events/v2/) OR [https://leaf.gocanopy.io](https://leaf.gocanopy.io/)/\* | Canopy communications Used by the kiosk to send events to Canopy cloud. e.g. kiosk health; config info; KPI monitoring |
| Leaf / Canopy | All | HTTPS | [https://leaf-swu.gocanopy.io/](https://leaf-swu.gocanopy.io/) | Canopy communications Used to download QikServe managed software packages and updates |
| AWS / Canopy | All | HTTPS | [https://s3.amazonaws.com/leaf-swu.gocanopy.io/](https://s3.amazonaws.com/leaf-swu.gocanopy.io/)\* | Canopy resources Repository for packages |
| AWS / Canopy | All | HTTPS | [https://leaf-uploads.s3.amazonaws.com/](https://leaf-uploads.s3.amazonaws.com/) | Canopy resources Upload individual files from kiosk to Canopy, e.g. log files |
| AWS/ Canopy | All | HTTPS | [https://leaf-downloads.s3.amazonaws.com/](https://leaf-downloads.s3.amazonaws.com/) | Canopy resources Upload individual files to kiosk from Canopy, e.g. config files |
| Splashtop | All | HTTPS | [api.splashtop.com](http://api.splashtop.com/) (Global and EU) [api.splashtop.eu](http://api.splashtop.eu/) (EU) [relay.splashtop.com](http://relay.splashtop.com/) [update-g3.splashtop.com](http://update-g3.splashtop.com/) / [update.splashtop.com](http://update.splashtop.com/) / [sn.splashtop.com](http://sn.splashtop.com/) (for endpoints auto-update) Port 443 needs to be open | Allows temporary remote access to a kiosk |

 

#### Remote Access

| Item   | Environment   | Method   | Value   | Purpose   |
| --- | --- | --- | --- | --- |
| Teamviewer | ALL | TCP/UDP | \*.[teamviewer.com](http://teamviewer.com/):5938 | Allows remote access to Customer endpoints |

---

#### Mobile Platform Requirements 

| **Item**   | **Environment**   | **Method**   | **Value**   | **Ports**   | **Purpose for Endpoint**   |
| --- | --- | --- | --- | --- | --- |
| QikServe EMEA Platform | Production EMEA | TCPHTTPSSOAP | 52.48.161.145 | POS Port (8080) | Allows connectivity from QikServe’s EMEA cloud to the customer POS |
| QikServe US Platform | Production (US) | TCPHTTPSSOAP | 3.225.44.70 | POS Port (8080) | Allows connectivity from QikServe’s US cloud to the customer POS |
| QikServe QA Platform | QA | TCPHTTPSSOAP | 52.200.170.81 | POS Port (8080) | Allows connectivity from QikServe’s QA cloud to customer POS |
| QikServe LOCAL | Developer - Local Environment | TCPHTTPSSOAP | 185.100.69.235 | POS Port (8080) | Allows connectivity from QikServe’s Developer instances customer POS |

 

#### Optional Whitelist

| **Item**   | **Environment**   | **Method**   | **Value**   | **Purpose for Endpoint**   |
| --- | --- | --- | --- | --- |
| Teamviewer | ALL | TCPUDP | \*.[teamviewer.com](http://teamviewer.com/):5938 | Allows remote access to Customer endpoints |
| Order Ready Board | Production EMEA | HTTPS | [order-ready-board.s3.eu-west-1.amazonaws.com](http://order-ready-board.s3.eu-west-1.amazonaws.com/) |   |
| QikserveL2TP VPN | DEV | TCPHTTPSSOAP | 185.100.69.235:8080 | Allows connectivity from QikServe’s Kiosk to external Api’s. Currently used to communicate with EPL Coupon API |

---

#### Transaction Service/POS connection details

- Simphony POS version=
- webServiceEndpoint=
- employeeNumber=
- revenueCenterId=
- defaultTender=
- orderTypes(DINEIN)=
- orderTypes(TAKE\_OUT)=

Once all of the above information is ready to be provided to QikServe, please reach out to your QikServe Customer Success Manager or Implementation Manager.

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