---
title: Warning Messages
---

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# Warning Messages

## Depending on the reason a Store has different warning messages that are shown to customers

This will allow you to customize the message users see when these scenarios apply to your store:

- Store is Offline 
- No available Order Slots 
- Store/Service order hours are closed

**Please note** - This is currently available for Web view, also being compatible with Web ordering, Pay At Table, Open Check, Events and To Table

---

### How to Edit

This can only be setup/changed via the global dashboard, it can be found by heading to **Styling > Warning Messages**:

### ![Message Close](https://help.qikserve.com/hs-fs/hubfs/Message%20Close.png?width=369&height=303&name=Message%20Close.png)

**Please note** - This can only be done on a Global Dashboard, if you do not have one contact support@qikserve.com 

 

All messages allow you edit the title of the warning message and the body of text. For the message you have a max of 140 characters.

**Please Note** - Make sure to save changes and publish to venues for this to be active for stores within this channel.

---

### Store Offline 

This message will appear when the store has been set offline and the customer tries accessing the menu.

The status of a store can be changed at the Store level and is found at the top of the dashboard:

![](https://help.qikserve.com/hubfs/image-png-Sep-05-2023-03-00-08-3903-PM.png)

 

![](https://help.qikserve.com/hubfs/image-png-Sep-05-2023-03-00-58-0584-PM.png)

Example of Store Offline warning message:

![](https://help.qikserve.com/hubfs/image-png-Sep-05-2023-03-07-15-6968-PM.png)

---

### Closed Store

This warning message will appear when a customer is accessing the store outside of operating hours. This is shown as a popup when user loads into menu (Which can be toggled off in the settings) and a banner that is viewable at all times above the basket.

 

![](https://help.qikserve.com/hubfs/image-png-Sep-05-2023-03-14-40-8240-PM.png)

 

Examples -

Banner:

![](https://help.qikserve.com/hs-fs/hubfs/image-png-Sep-05-2023-03-17-22-5991-PM.png?width=319&height=351&name=image-png-Sep-05-2023-03-17-22-5991-PM.png)

Popup:

:![](https://help.qikserve.com/hs-fs/hubfs/image-png-Sep-05-2023-03-17-47-4996-PM.png?width=682&height=324&name=image-png-Sep-05-2023-03-17-47-4996-PM.png)

---

### Not Accepting Orders

This message will appear when order slots are at max capacity and there is no other available order slots. This is shown as a popup when user loads into menu (Which can be toggled off in the settings) and a banner that is viewable at all times above the basket.

 

![](https://help.qikserve.com/hubfs/image-png-Sep-05-2023-03-26-18-6740-PM.png)

Examples -

Banner:

![](https://help.qikserve.com/hs-fs/hubfs/image-png-Sep-05-2023-03-22-55-5577-PM.png?width=386&height=396&name=image-png-Sep-05-2023-03-22-55-5577-PM.png)

Popup:

![](https://help.qikserve.com/hubfs/image-png-Sep-05-2023-03-22-39-1386-PM.png)

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