---
title: Kiosks - Providing New Menus & Updates
description: Below will explain how to provide new menus and updates to items for your Kiosks
---
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1. [Knowledge Base](https://help.qikserve.com/migration/knowledge?hsLang=en)
2. [Kiosks](https://help.qikserve.com/migration/knowledge/kiosks?hsLang=en)
3. [New Menus & Updates](https://help.qikserve.com/migration/knowledge/kiosks?hsLang=en#new-menus-updates)
# Kiosks - Providing New Menus & Updates
## Below will explain how to provide new menus and updates to items for your Kiosks
This article is only for kiosk customers for whom QikServe manages their menus
QikServe cannot go live with new menus/changes on a Friday-Sunday
### **Providing New Menus**
Menus should come to us in Excel format and fully enriched ready for QikServe to start work. Colour coding the modifier/option/condiment groups if they are available for more than 1 item is very helpful and assists us in understanding the structure. Please include a version number or the date in the name of the menu map file.
[Menu Map](https://help.qikserve.com/hubfs/Menu%20Map.xlsx?hsLang=en)
### Branding/Imagery
Please have all files named according to the category or item that they refer to. [Wetransfer.com](http://wetransfer.com/) can be helpful for large file shares.
Category and item imagery specs:
- 500x500 px
- max 200 kb
- Transparent backgrounds
### Providing **menu updates**
If you have previously provided a menu map to us and the items are staying the same but one or two elements are increasing, for example price or description, you can reuse this spreadsheet and highlight items that need updating.
Send any menu changes to [Support@QikServe.com](mailto:Support@QikServe.com), making sure to include all details for new items including imagery. Always include the date that you need the changes by and allow 10 working days minimum for menu changes.
#### Menu build - essential components
A menu cannot be passed to the QikServe Implementation team to build until it meets certain criteria:
- the menu has
- a structure
- relationship shown between items and option groups
- consistent and accurate formatting of customer-facing verbiage
- imagery for every category, item and modifier item
- clearly defined availability restrictions if required
- every item has
- a category
- a PLU/Item ID
- a customer facing name
- a description
- a price
- an image
- listed option groups with full information if applicable
- every Combo has (Simphony specific)
- a combo meal ID
- a main item group + PLU(s)
- a side group + PLU(s)
- [Product Updates](https://help.qikserve.com/migration/knowledge/product-updates?hsLang=en#main-content)
- [2024 Updates](https://help.qikserve.com/migration/knowledge/product-updates?hsLang=en#2024-updates)
- [2023 Updates](https://help.qikserve.com/migration/knowledge/product-updates?hsLang=en#2023-updates)
- [2022 Updates](https://help.qikserve.com/migration/knowledge/product-updates?hsLang=en#2022-updates)
- [2021 Updates](https://help.qikserve.com/migration/knowledge/product-updates?hsLang=en#2021-updates)
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- [Menu Management](https://help.qikserve.com/migration/knowledge/menu-management?hsLang=en#main-content)
- [Items & Modifiers](https://help.qikserve.com/migration/knowledge/menu-management?hsLang=en#items-modifiers)
- [Menu Enhancement](https://help.qikserve.com/migration/knowledge/menu-management?hsLang=en#menu-enhancement)
- [Order Management](https://help.qikserve.com/migration/knowledge/order-management?hsLang=en#main-content)
- [The Expo Screen](https://help.qikserve.com/migration/knowledge/order-management?hsLang=en#the-expo-screen)
- [Hardware](https://help.qikserve.com/migration/knowledge/order-management?hsLang=en#hardware)
- [Orderlord](https://help.qikserve.com/migration/knowledge/order-management?hsLang=en#orderlord)
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- [Point Of Sale Integrations](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#main-content)
- [Managing your POS Integration](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#managing-your-pos-integration)
- [Access/IBS POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#access-ibs-pos)
- [Bleep POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#bleep-pos)
- [Centegra POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#centegra-pos)
- [Deliverect POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#deliverect-pos)
- [Datasym POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#datasym-pos)
- [Epos Now POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#epos-now-pos)
- [ICR POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#icr-pos)
- [PixelPoint POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#pixelpoint-pos)
- [Simphony Oracle POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#simphony-oracle-pos)
- [Syrve/IIKO POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#syrve-iiko-pos)
- [Tevalis POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#tevalis-pos)
- [Zonal POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#zonal-pos)
- [Toast POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#toast-pos)
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- [Guest Journey](https://help.qikserve.com/migration/knowledge/open-check?hsLang=en#guest-journey)
- [Troubleshooting](https://help.qikserve.com/migration/knowledge/open-check?hsLang=en#troubleshooting)
- [Pay At Table](https://help.qikserve.com/migration/knowledge/pay-at-table?hsLang=en#main-content)
- [Guest Journey](https://help.qikserve.com/migration/knowledge/pay-at-table?hsLang=en#guest-journey)
- [Troubleshooting](https://help.qikserve.com/migration/knowledge/pay-at-table?hsLang=en#troubleshooting)
- [Kiosks](https://help.qikserve.com/migration/knowledge/kiosks?hsLang=en#main-content)
- [New Menus & Updates](https://help.qikserve.com/migration/knowledge/kiosks?hsLang=en#new-menus-updates)
- [Troubleshooting](https://help.qikserve.com/migration/knowledge/kiosks?hsLang=en#troubleshooting)
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