--- title: Custom Legal Documents (Policies) description: Custom legal documents is a feature that has been created to provide an option to manage your own T&C’s, as well as other important documents such as your privacy policy and allergy Information. --- [Skip to content](https://help.qikserve.com/migration/knowledge/custom-legal-documents-policies#main-content) English Show submenu for translations ![QikServe-Access-RGB-Blue-less-padding-knowledge-base.png\]](https://help.qikserve.com/hs-fs/hubfs/QikServe-Access-RGB-Blue-less-padding-knowledge-base.png?height=40&name=QikServe-Access-RGB-Blue-less-padding-knowledge-base.png) Open main navigation Close main navigation - English Show submenu for translations - Visit QikServe.com Visit QikServe.com Welcome to our Knowledge Base, do you have a question? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.qikserve.com/migration/knowledge?hsLang=en) 2. [Services](https://help.qikserve.com/migration/knowledge/services?hsLang=en) 3. [Custom Legal Documents](https://help.qikserve.com/migration/knowledge/services?hsLang=en#custom-legal-documents) # Custom Legal Documents (Policies) ## Custom legal documents is a feature that has been created to provide an option to manage your own T&C’s, as well as other important documents such as your privacy policy and allergy Information. This also includes default templates that allow you to then personalise them as required. This feature is built at a channel level so it is necessary for you to have a global channel created. To have this feature enabled and a channel created please email [support@qikserve.com](mailto:support@qikserve.com) ### Adding Legal Documents to your platform.   ![Polocies GIF](https://help.qikserve.com/hs-fs/hubfs/Polocies%20GIF.gif?width=600&height=265&name=Polocies%20GIF.gif) To add the documents to your platform you must add these on the Global channel (Globe next to the name is how you differentiate the channel from the store). Please follow the steps below - - Log in to your Global Dashboard - Select **Policies** from the menu  - You will then have 2 different options  - **In product** will allow you to be able to create and edit, or paste your own terms and conditions here  - **External URL** This option will take users to an external page to view your document    Please note that the **external URL** option will open the new window for the user. - Then **publish** what you have added, it also highlights below the publish button when it was last modified - A second confirm pop up box will appear    ### User view - Your customers will be able to view the different documents when ordering from your platform, for example the **privacy, cookie policy** and **accessibility Statement** can be viewed when selecting a store- ![](blob:https://qikserve.atlassian.net/75b25d0f-84c2-4201-a9d7-4595f7af4a81#media-blob-url=true&id=bde6b048-b6a3-48d6-bf86-8160a65fd9bb&collection=contentId-2868281345&contextId=2868281345&height=446&width=446&alt=)![75b25d0f-84c2-4201-a9d7-4595f7af4a81](https://help.qikserve.com/hs-fs/hubfs/75b25d0f-84c2-4201-a9d7-4595f7af4a81.png?width=352&height=352&name=75b25d0f-84c2-4201-a9d7-4595f7af4a81.png) ![](blob:https://qikserve.atlassian.net/2dec5fa3-6110-437d-b897-e8fb2bd3385c#media-blob-url=true&id=9bb471d6-99d1-4035-a289-5fb9dec6e00e&collection=contentId-2868281345&contextId=2868281345&height=109&width=498&alt=)![2dec5fa3-6110-437d-b897-e8fb2bd3385c](https://help.qikserve.com/hs-fs/hubfs/2dec5fa3-6110-437d-b897-e8fb2bd3385c.png?width=688&height=151&name=2dec5fa3-6110-437d-b897-e8fb2bd3385c.png)   This pop up message will continue on the order experience until the **accept** button has been selected. - **Allergy** information will be available on the menu for customers - ![](blob:https://qikserve.atlassian.net/af6c8356-5888-4b98-bd1a-1a76ba8685a5#media-blob-url=true&id=09a0039b-215a-47ef-a60b-32da331d037f&collection=contentId-2868281345&contextId=2868281345&height=511&width=282&alt=)![af6c8356-5888-4b98-bd1a-1a76ba8685a5](https://help.qikserve.com/hs-fs/hubfs/af6c8356-5888-4b98-bd1a-1a76ba8685a5.png?width=327&height=593&name=af6c8356-5888-4b98-bd1a-1a76ba8685a5.png) - **Terms & Conditions** link will be visible when creating an account (users will also see the Privacy Policy link) - ![](blob:https://qikserve.atlassian.net/4c988a33-d714-4b68-9fa0-dda5cf4c6298#media-blob-url=true&id=7317e1da-6dc0-4714-b9dc-25f5bc1a6b66&collection=contentId-2868281345&contextId=2868281345&height=519&width=397&alt=)![4c988a33-d714-4b68-9fa0-dda5cf4c6298](https://help.qikserve.com/hs-fs/hubfs/4c988a33-d714-4b68-9fa0-dda5cf4c6298.png?width=370&height=484&name=4c988a33-d714-4b68-9fa0-dda5cf4c6298.png)         - [Product Updates](https://help.qikserve.com/migration/knowledge/product-updates?hsLang=en#main-content) - [2024 Updates](https://help.qikserve.com/migration/knowledge/product-updates?hsLang=en#2024-updates) - [2023 Updates](https://help.qikserve.com/migration/knowledge/product-updates?hsLang=en#2023-updates) - [2022 Updates](https://help.qikserve.com/migration/knowledge/product-updates?hsLang=en#2022-updates) - [2021 Updates](https://help.qikserve.com/migration/knowledge/product-updates?hsLang=en#2021-updates) - [Getting Started & Support](https://help.qikserve.com/migration/knowledge/getting-started-support?hsLang=en#main-content) - [Getting Started](https://help.qikserve.com/migration/knowledge/getting-started-support?hsLang=en#getting-started) - [How To Use Support](https://help.qikserve.com/migration/knowledge/getting-started-support?hsLang=en#how-to-use-support) - [Order Screen](https://help.qikserve.com/migration/knowledge/getting-started-support?hsLang=en#order-screen) - [Services](https://help.qikserve.com/migration/knowledge/services?hsLang=en#main-content) - [Analytics](https://help.qikserve.com/migration/knowledge/services?hsLang=en#analytics) - [Store Settings](https://help.qikserve.com/migration/knowledge/services?hsLang=en#store-settings) - [Tax](https://help.qikserve.com/migration/knowledge/services?hsLang=en#tax) - [Outlets](https://help.qikserve.com/migration/knowledge/services?hsLang=en#outlets) - [Collection or Delivery Service](https://help.qikserve.com/migration/knowledge/services?hsLang=en#collection-or-delivery-service) - [To Seat Service](https://help.qikserve.com/migration/knowledge/services?hsLang=en#to-seat-service) - [Global Dashboard](https://help.qikserve.com/migration/knowledge/services?hsLang=en#global-dashboard) - [Custom Legal Documents](https://help.qikserve.com/migration/knowledge/services?hsLang=en#custom-legal-documents) - [Styling](https://help.qikserve.com/migration/knowledge/services?hsLang=en#styling) - [Manage Users](https://help.qikserve.com/migration/knowledge/services?hsLang=en#manage-users) - [Events Services](https://help.qikserve.com/migration/knowledge/services?hsLang=en#events-services) - [Payments](https://help.qikserve.com/migration/knowledge/payments?hsLang=en#main-content) - [QikServe Payments](https://help.qikserve.com/migration/knowledge/payments?hsLang=en#qikserve-payments) - [Toggle](https://help.qikserve.com/migration/knowledge/payments?hsLang=en#toggle) - [Pennies](https://help.qikserve.com/migration/knowledge/payments?hsLang=en#pennies) - [Menu Management](https://help.qikserve.com/migration/knowledge/menu-management?hsLang=en#main-content) - [Items & Modifiers](https://help.qikserve.com/migration/knowledge/menu-management?hsLang=en#items-modifiers) - [Menu Enhancement](https://help.qikserve.com/migration/knowledge/menu-management?hsLang=en#menu-enhancement) - [Order Management](https://help.qikserve.com/migration/knowledge/order-management?hsLang=en#main-content) - [The Expo Screen](https://help.qikserve.com/migration/knowledge/order-management?hsLang=en#the-expo-screen) - [Hardware](https://help.qikserve.com/migration/knowledge/order-management?hsLang=en#hardware) - [Orderlord](https://help.qikserve.com/migration/knowledge/order-management?hsLang=en#orderlord) - [Twillio](https://help.qikserve.com/migration/knowledge/order-management?hsLang=en#twillio) - [Loyalty](https://help.qikserve.com/migration/knowledge/loyalty?hsLang=en#main-content) - [Loyalty Stamp Card](https://help.qikserve.com/migration/knowledge/loyalty?hsLang=en#loyalty-stamp-card) - [Marketing](https://help.qikserve.com/migration/knowledge/loyalty?hsLang=en#marketing) - [Talkbox](https://help.qikserve.com/migration/knowledge/loyalty?hsLang=en#talkbox) - [Mobile Apps](https://help.qikserve.com/migration/knowledge/mobile-apps?hsLang=en#main-content) - [App Store Developer Account](https://help.qikserve.com/migration/knowledge/mobile-apps?hsLang=en#app-store-developer-account) - [App Communications](https://help.qikserve.com/migration/knowledge/mobile-apps?hsLang=en#app-communications) - [Point Of Sale Integrations](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#main-content) - [Managing your POS Integration](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#managing-your-pos-integration) - [Access/IBS POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#access-ibs-pos) - [Bleep POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#bleep-pos) - [Centegra POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#centegra-pos) - [Deliverect POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#deliverect-pos) - [Datasym POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#datasym-pos) - [Epos Now POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#epos-now-pos) - [ICR POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#icr-pos) - [PixelPoint POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#pixelpoint-pos) - [Simphony Oracle POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#simphony-oracle-pos) - [Syrve/IIKO POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#syrve-iiko-pos) - [Tevalis POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#tevalis-pos) - [Zonal POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#zonal-pos) - [Toast POS](https://help.qikserve.com/migration/knowledge/point-of-sale-integrations?hsLang=en#toast-pos) - [Open Check](https://help.qikserve.com/migration/knowledge/open-check?hsLang=en#main-content) - [Guest Journey](https://help.qikserve.com/migration/knowledge/open-check?hsLang=en#guest-journey) - [Troubleshooting](https://help.qikserve.com/migration/knowledge/open-check?hsLang=en#troubleshooting) - [Pay At Table](https://help.qikserve.com/migration/knowledge/pay-at-table?hsLang=en#main-content) - [Guest Journey](https://help.qikserve.com/migration/knowledge/pay-at-table?hsLang=en#guest-journey) - [Troubleshooting](https://help.qikserve.com/migration/knowledge/pay-at-table?hsLang=en#troubleshooting) - [Kiosks](https://help.qikserve.com/migration/knowledge/kiosks?hsLang=en#main-content) - [New Menus & Updates](https://help.qikserve.com/migration/knowledge/kiosks?hsLang=en#new-menus-updates) - [Troubleshooting](https://help.qikserve.com/migration/knowledge/kiosks?hsLang=en#troubleshooting) [![Chill listening crop-3](https://help.qikserve.com/hs-fs/hubfs/Blue%20Logo%20High%20Res-1.png?width=130&height=24&name=Blue%20Logo%20High%20Res-1.png "Chill listening crop-3")](https://help.qikserve.com/?hsLang=en) QikServe Ltd. Copyright © 2026, QikServe Ltd.