Simphony Oracle POS
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      Simphony Transaction Services Gen1

      QikServe Integration Requirements

      If you are interested in integrating your Oracle Sim2 POS with the QikServe Online Ordering service via STS Gen 1, please follow the steps below to get you set up. There are whitelisting requirements per platform, and then POS configuration fields that we will need. 

      Please note you will need to first have Transaction Services enabled on your Oracle services before you can proceed with the integration.  Reach out to your Oracle contact for next steps.

       

      Kiosk Whitelisting Requirements

      Item

       

      Environment

       

      Method

       

      Value

       

      Purpose

       

      QikServe Production Servers

      Production

      TCP/TLS

      api.qikserve.net:443

      api-us.qikserve.net:443

      api1.qikserve.net:443

      api2.qikserve.net:443

      Access to QikServe Platform (Production)

      QikServe Content Endpoint (Legacy)

      ALL

      TCP/TLS

      qikserve.me:443

      Legacy content endpoint

      QikServe Content Endpoint

      ALL

      TCP/TLS

      content.qikserve.net:443

      Access to guest facing menu information, pictures, additional languages etc.

      Logging and analytics

      Production

      TCP/TLSUDP

      gateway.qikserve.net[50311-50319]

      Gateway for logging and analytics

      Local Services

      All

      TCP

      localhost

      Access to local PC

      Kiosk management system

      Production

      TCP/TLSUDP

      api-us.qikserve.net:443

      kioskmanagementchef.qikserve.net:443

      www.rubygems.org:443

      Kiosk management

      Ruby Libraries required for Chef

      Kiosk Dependencies/Installers

      All

      TCP/TLS

      qs-kiosk.s3.eu-west-1.amazonaws.com:443

      Kiosk Dependencies/Installers

      Windows Time Sync

      All

      UDP

      time.windows.com:123

      Automatically synchronises PC time
       

      Canopy Device management

      Item

       

      Environment

       

      Method

       

      Value

       

      Purpose

       

      Leaf / Canopy

      All

      HTTPS

      https://leaf-distribution.s3.amazonaws.com/

      Download the installer packages for the 4 Canopy services

      leaf_agent

      leaf_services

      leaf_sw_updater_aws

      leaf_sw_updater_installer

       

      Leaf / Canopy

      All

      HTTPS

      https://leaf.gocanopy.io/events/v2/ OR

      https://leaf.gocanopy.io/*

      Canopy communications

      Used by the kiosk to send events to Canopy cloud. e.g. kiosk health; config info; KPI monitoring

      Leaf / Canopy

      All

      HTTPS

      https://leaf-swu.gocanopy.io/

      Canopy communications

      Used to download QikServe managed software packages and updates

      AWS / Canopy

      All

      HTTPS

      https://s3.amazonaws.com/leaf-swu.gocanopy.io/*

      Canopy resources

      Repository for packages

      AWS / Canopy

      All

      HTTPS

      https://leaf-uploads.s3.amazonaws.com/

      Canopy resources

      Upload individual files from kiosk to Canopy, e.g. log files

      AWS/ Canopy

      All

      HTTPS

      https://leaf-downloads.s3.amazonaws.com/

      Canopy resources

      Upload individual files to kiosk from Canopy, e.g. config files

      Splashtop

      All

      HTTPS

      api.splashtop.com (Global and EU)

      api.splashtop.eu (EU)

      relay.splashtop.com
      update-g3.splashtop.com / update.splashtop.com / sn.splashtop.com (for endpoints auto-update)

      Port 443 needs to be open

      Allows temporary remote access to a kiosk
       

      Remote Access

      Item

       

      Environment

       

      Method

       

      Value

       

      Purpose

       

      Teamviewer

      ALL

      TCP/UDP

      *.teamviewer.com:5938

      Allows remote access to Customer endpoints

      Mobile Platform Requirements 

      Item

       

      Environment

       

      Method

       

      Value

       

      Ports

       

      Purpose for Endpoint

       

      QikServe EMEA Platform

      Production EMEA

      TCPHTTPSSOAP

      52.48.161.145

      POS Port (8080)

      Allows connectivity from QikServe’s EMEA cloud to the customer POS

      QikServe US Platform

      Production (US)

      TCPHTTPSSOAP

      3.225.44.70

      POS Port (8080)

      Allows connectivity from QikServe’s US cloud to the customer POS

      QikServe QA Platform

      QA

      TCPHTTPSSOAP

      52.200.170.81

      POS Port (8080)

      Allows connectivity from QikServe’s QA cloud to customer POS

      QikServe LOCAL

      Developer - Local Environment

      TCPHTTPSSOAP

      185.100.69.235

      POS Port (8080)

      Allows connectivity from QikServe’s Developer instances customer POS
       

      Optional Whitelist

      Item

       

      Environment

       

      Method

       

      Value

       

      Purpose for Endpoint

       

      Teamviewer

      ALL

      TCPUDP

      *.teamviewer.com:5938

      Allows remote access to Customer endpoints

      Order Ready Board

      Production EMEA

      HTTPS

      order-ready-board.s3.eu-west-1.amazonaws.com

       

      QikserveL2TP VPN

      DEV

      TCPHTTPSSOAP

      185.100.69.235:8080

      Allows connectivity from QikServe’s Kiosk to external Api’s.
      Currently used to communicate with EPL Coupon API

      Transaction Service/POS connection details

      • Simphony POS version=
      • webServiceEndpoint=
      • employeeNumber=
      • revenueCenterId=
      • defaultTender=
      • orderTypes(DINEIN)=
      • orderTypes(TAKE_OUT)=

      Once all of the above information is ready to be provided to QikServe, please reach out to your QikServe Customer Success Manager or Implementation Manager.