Kiosks - Providing New Menus & Updates

Below will explain how to provide new menus and updates to items for your Kiosks

Providing New Menus

Menus should come to us in Excel format and fully enriched ready for QikServe to start work. Colour coding the modifier/option/condiment groups if they are available for more than 1 item is very helpful and assists us in understanding the structure. Please include a version number or the date in the name of the menu map file.

Menu Map

Branding/Imagery

Please have all files named according to the category or item that they refer to. Wetransfer.com can be helpful for large file shares.

Category and item imagery specs:

• 500x500 px

• max 200 kb

• Transparent backgrounds

Providing menu updates

If you have previously provided a menu map to us and the items are staying the same but one or two elements are increasing, for example price or description, you can reuse this spreadsheet and highlight items that need updating.

Send any menu changes to Support@QikServe.com, making sure to include all details for new items including imagery. Always include the date that you need the changes by and allow 10 working days minimum for menu changes.

Menu build - essential components

A menu cannot be passed to the QikServe Implementation team to build until it meets certain criteria:

• the menu has

  • a structure

  • relationship shown between items and option groups

  • consistent and accurate formatting of customer-facing verbiage

  • imagery for every category, item and modifier item

  • clearly defined availability restrictions if required

• every item has

  • a category

  • a PLU/Item ID

  • a customer facing name

  • a description

  • a price

  • an image

  • listed option groups with full information if applicable

• every Combo has (Simphony specific)

  • a combo meal ID

  • a main item group + PLU(s)

  • a side group + PLU(s)