- Knowledge Base
- Pay At Table
- Troubleshooting
Pay at Table - Troubleshooting
In this article we will explain the most common troubleshooting questions and answers
- Page is not loading after input of table number - Contact support@qikserve.com
- Unable to close a paid check - This could be a POS related issue, and the POS itself are having issues closing the check. Rebooting the POS should fix this issue.
- Not receiving orders - If you have updated the WAN IP we will need to update our web point (contact support@qikserve.com)
- Error stating - Error checking to table
'Please speak to a member of staff to proceed with your order' - This is an internet connection issue, when the network is unreachable causing a connection fail to the POS.