Troubleshooting
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      Open Check - Troubleshooting

      In this article we will explain the most common troubleshooting questions and answers

      • QR Code not sending guest to correct website - First thing you want to check is that the QR codes have the correct URL attached top it. If it does then please contact support@qikserve.com
      • A red banner error stating something is wrong
        • Response from POS system is timing out 
        • GetTransactionList request error (upgrade to integration POS side)- This can be different types of issues.